Yes, you may return the product within 14 days, provided it's unused, not customized, and in its original packaging.

Absolutely! All our bottles share a wide-mouth design, making lids easily interchangeable.

Our products range from RM 78 to RM 113. For more details, visit Botella Pricing.

Usually, it takes about 2–3 working days, assuming no delays from the courier company.

Hot water stays hot for 10 hours, and cold water stays cold for 20 hours.

All our lids are made with the same wide-mouth design, allowing for easy interchangeability.

Yes, and it will not affect the bottle's performance.

Yes, find our products on [Shopee](insert link) and [Lazada](insert link).

We accept various methods, including credit cards, PayPal, and offline bank transfer. Details [here](insert link).

Log in, go to "Account Maintenance," and edit your details.

Yes, if the order is still on pending status. Email support@botella.my with the subject "Request to cancel order."

All transactions are in Ringgit Malaysia (RM).

Reach out via email at support@botella.my, live chat, or WhatsApp at +607-287 2326. We guarantee a response within 1 working day.